What happens when I make a report?

CEOP is here to keep you, your friend and other children and young people safe online. If you are worried that your friend is at risk online we will do everything we can to make them safe. Please remember that CEOP are unable to respond to reports about bullying, fake accounts or account hacking.

If you decide to report to us, all you need to do is tell us what you know about what has happened. Don't worry if you feel like you don't know all of the details, whatever you tell us will be useful.

Whatever has happened it is not your friends fault and nothing you say will shock or surprise us, we deal with this every day and are here to help you and your friend.

The most important thing to remember is that you have contacted us and as a law enforcement agency there is a lot we can do to make sure your friend is safe. 

What will CEOP do with my report?

• Your report will be read by a Child Protection Advisor at CEOP. Our Child Protection team are specialist workers who have helped thousands of children.  They will immediately start thinking about how they will help your friend. 
• If your report relates to concerns about a child or young person being sexually abused or groomed, a Child Protection Advisor will contact you by phone or email and will work with you to make a plan to keep your friend safe.
• The Child Protection Advisor may need to talk to other adults about what you tell them to help keep your friend safe. They will only share what you tell them if they really need to they will always try to take yours and your friends feelings into account when deciding the best way to help.
• If we are really worried about your friend we may need to share what you have reported with their parent/carer to help keep you both safe.