Privacy policy

[This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the ceop.police.uk website (“this site”) you are accepting and consenting to the practices described in this policy.]

We collect certain information or data about you when you use this site.

This includes:

all information contained within any reporting you make to CEOP through this site.
questions, queries or feedback you leave, including your email address if you send an email to this site
your IP address, and details of which version of web browser you used
information on how you use the site, using cookies and page tagging techniques to help us improve the website
details to allow you to access government services and transactions, eg an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)

This helps us to:

improve the site by monitoring how you use it
respond to any feedback you send us, if you’ve asked us to
provide you with information about local services if you want it

We can’t personally identify you using your data.

Where your data is stored

We store your data on our secure servers in the UK.

It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.

By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Links to other websites

This site contains links to and from other websites.

This privacy policy only applies to this site, and doesn’t cover other government services and transactions that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to this site from another website

If you come to this site from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Last updated: 6 January 2017